Del Norte County Behavioral Health - Crescent City, California

Cathy M.

I was told they accept Medicare and that it is a very small chance that I would have any problem with a bill. I saw the LCSW 3 times and Psychiatrist twice via telemed. Eight months later I received a $2,000 bill! They lied to me and I needed help.

Emily M.

They have NO IDEA how to triage patients. People with severe, recurrent mental illness, including me, who come for life-saving care get pushed to the curb because of “COVID anxiety” walk-ins to crisis. I had just moved here and had to use the service until I got real psychiatric care. I thought they could help. They said I could see a nurse practitioner for med refills and receive a tele-health visit with a psychiatrist.

They did 2 different assessments, apparently because my original caseworker was not available because of crisis walk/ins. They admitted it was a lot of folks who couldn’t deal with covid anxiety. They promised BOTH times to follow up and get me stopgap services until I could get an appointment with my new psychiatrist.

Oh wow…I never even got any follow up, despite my decades long, necessary treatment for schizoaffective disorder.

Thank God I found a REAL psychiatrist before my former psychiatrist in Chico could no longer prescribe my meds because i could not go there for an appointment and they weren’t yet doing virtual appointments.

I hate to think of what could happen to those like me who have no access or means to visit a real psychiatrist. Total waste of time, and then they tried to bill me an exorbitant amount of money. HA good luck with that.

I have written to every county and state representative on behalf of all people living with serious, ongoing mental illness about this ABYSMAL “service,” their utter failure at triaging people with severe mental illness vs those who walk into crisis with something easily treatable with individual or group therapy, and the possible lives lost because of their ineptitude.

Diana P.

So far they are all very polite and want to help so im praying all goes good

DJ G.

Worst Place ive Ever Been to For Mental " Help "

Very Clearly ( And in No Uncertain terms )

Explained im Dealing With Prolonged Head trauma

And Memory Loss ( Car Accident And Shrapnel )

Showed Up today For An Appointment And they Didnt Even Know Who the Hll i Was _ Nor Did they Adequately Acknowledge My Presence

i Asked A Basic Question ' Could i Get A Photocopy Of My Advance Directive ' to Which the Secretary Replied " i Dont Know if We Have that Machine "

Was threatened With A Stupid 5150 Out the Rip _ Basically threatening My Safety And Wellbeing By Claiming they Would Hold Me ( indefinetly ) Should they try to _ And Were Laughing And Calling Me Names Behind the Counter

Frack this Place

Darren J. B.

A very loving group of mental health professionals and their support staff. These dedicated and tireless people are the front line in some people's battle for meaning in their lives. I am amazed at their commitment to their fellow human beings. One will not find better than these folks in Crescent City.

gage P.

louise W.