Courthouse Market

No RC Cola

I’ve been a loyal customer of this store for many years, but sadly, my recent experiences have been nothing short of appalling. Marshall, the evenung cashier, has gone from simply one of the nicest guys to being downright hostile. The first time I encountered his rude behavior, I brushed it off as a bad day, but it’s become clear this is just who he has become. Each time I’ve come in lately, he’s been increasingly condescending, dismissive, and openly unpleasant. I get that his clientele can be tough, but taking out his frustrations on paying customers is unacceptable. It's disheartening to see such a sharp decline in the quality of service, and quite frankly, I don’t think I’ll be coming back to this store for my last-minute purchases anytime soon. This place is no longer worth the aggravation or high prices. What has happened to Marshall?

I have been shopping at this store for almost my whole life, over 40 years and never a problem...Three weeks ago I went in to make a purchase.On my way to the register, I was stopped by the cashier, Marshall. He very confrontational and accused me of stealing in front of other customers. I emptied my pocket and showed him that is was just my phone. I then told him that I don't steal, and that if he wanted, I would leave $100 with him, and if he ever thought I stole, he could take it out of that. I was being serious. This made him mad, I guess, because he refused to sell me my items...last week I went in again to make a purchase. Again, Marshall was working. He yelled at me and told me that the owner's did not want me in there anymore. I asked, "Why? Because you accused me of stealing when I didn’t?" After talking to many other people around the neighborhood, I found many recent similar stories concerning Marshall. The Courthouse Market is a good store, just beware of the cashier, Marshall. I've shopped there over 40 years with no problem. No more...I guess I'm done there for life.

Would give 0 if it was an option. Owner ignored us, then refused us service, despite all of us having legal IDs and being 21+. No explanation whatsoever, just told us to "shop somewhere else". Good luck shopping here if you're not 40+.

This place was a disappointment to say the least, first I walk in with my son to get some salt and pepper for the dinner we are making while on vacation and we are met with sneers from the shop keeper and when I ask if they have pepper I am quickly and angrily told no but after less than a minute we find the salt and pepper. I then grab a container of lychee and a beer for myself and when I go to check out the clerk looks at my 15 year old son and demands his ID to which I laugh thinking it is a joke and tell the clerk " Hey he is the old one" and the clerk says we'll I can't sell you the beer then if you both are not over 21 . This is outrageous customer service and this guy should be appauld. I will never give this place my money again. I wish I could give 0 stars

Got into Eureka late after a 4hr drive and it was the only market open. The Old guy at the counter completely ignored us as we walked in. Get up the the counter said "hey, how's it going man?" As I put my items down and continue to be ignored. The dude didn't even look at us or the items and gave me the total. Asked if I could purchase a pack of smokes and he refused because I had my 3 year old daughter with me. I'm moving here soon but I will never go into that market again. Rude and unprofessional

My daughter and I have been here visiting/checking out moving here this past week, and people like Marshall are the reason this place is so special. He always has a smile when you walk in, so helpful to visitors...locals call him by name, or anyone who goes in there more than once. They've got anything you may need, fair prices, and of course, Marshall. Thank you for being open and so friendly to my daughter and me. We love Eureka!!

It's a good market but Marshall was quit rude to me and my brother, (but he is a nice guy) we brought our recycling in and he was rude to us because we didn't understand how the money and bottles work though we did ask but we didn't get help with it. And what's worse is he asked us if we ever went to college because we couldn't figure out how much we had., and telling us we can't do math in front of other customers. I mean he nice about it in away because he wanted to give us the right amount of money for the recycling, but it was how he said it while customers came in.