Heritage Community Credit Union

I usually like local small bank but this phone wire experience made me just want to open my account in big major bank. This is purely about their telephone wire transfer process. My husband has wellsfargo and for him it just took 5 mins on internet to do wire transfer, but foe heritage, they don't have internet wire transaction function, but also they ask thousand questions over the phone , send e mail,... so much process to do wire transaction via phone. Now I am just gonna open wellsfargo and save my money to big banks. I am really disappointed with Heritage.

Not a good bank. Some fraudulent activity went on in my account. When I called in to report it they sent me to the fraud department. Who claimed they couldn't see the transactions and sent me to the front desk. Who sent me to the fraud department. Who sent me to the front desk... Would not recommend them.

Had quite the uplifting experience. The associate, Grant, is a respectful young professional. Truly a great experience working with that man. Hope my son grows up to be like him. Raised right and knows how to make it a fun experience.

HCCU has been kind to me and my family for many years! Good service, low rates, and we have nice interest earning accounts. Big kudos to the staff here for always being so positive and helpful.

I always have the most surreal experience here. Signed up- of course I said yes to a card, took 3 months and constant asking to get the Visa card, losing cash with HCU, handed teller cash and lost cash when I handed it to them :pulled it behind the computer then said I gave them less than I did 😡not the first time. I have to be vigilant ever second when I work with them it's ridiculous, now i don't have enough cash for food today, so weird. I'm always quiet and nice to them, it's like they hate me , i'm confused about why , so weird.

Worst experience ever. Trying to sell a travel trailer to one of your members this credit union ask for something from DMV and i go and get it then they need something else and then they need something else. I am a retired F&I manager never in my life have seen how this credit union cant get all the information at one time, i feel bad for the people that r trying to purchase this trailer. FYI hire a f&i professional that knows what DMV regs. r for to make a loan packet the right way.

11yrs ago when I get my very first brand new Chevy Tahoe and HCCU is the one that gave me my loan. I'm fortunate that even my credit score doesn't look good they still tried to give me a shot to build up my credit. Thank you HCCU!!!

They've always treated me fairly and I like working with them more then any other banking experience I've ever had.