Mercedes-Benz of Atlanta South - Atlanta, Georgia

Mike Ramirez

Muy abusivos. Mandé a arreglar el dispensador de agua del parabrisas por $450 dólares y no lo arreglaron; y como excusa me dijieron que mi modelo venía con ese error de fábrica.

Rafael Salomon

Un dealer de lo mejor lo recomiendo muy buena atencion

KingOf TheNorth

Behold the new Mercedes show lot in Atlanta. It makes you feel like you are part of a club and it’s not just a sales/work shop. It’s sharp and everything contrasts well. New outdoor lounge area for customers as well. They really followed the open space idea. I do however not like that as a customer you have to stand while your advisor sits. That does not mean take chairs away from advisors. It means let us sit or put some mats down that cushion us while we stand. Beyond that….great place and amazing upgrade from before. See Julius for all of your needs. He is the best. I’ve worked with him for the last four years. Attentive and optimistic.

Lindsey Woody

I recently bought a new Mercedes and had an excellent experience with Terrance. My journey was a little unique as I was out of town during most of the sales process and Terrance was very patient with answering all of my questions and had prompt responses. He went above and beyond to make sure I got everything that I wanted in my vehicle and assisted with getting it to my home. I would highly recommend working with him. AND I LOVEEEEEE my fully loaded car!!

Brian Williams

can’t say enough good things about my experience with this dealership. they truly exceeded my expectations, especially after the purchase!

My Saleswoman, Barbra Williams, went above and beyond to secure an amazing deal for me. She even sent detailed videos of the vehicle, and her outstanding customer service was the main reason I chose to buy from her. Unfortunately, I had to complete the purchase on her day off, but she paired me with another salesman who handled the final approval and paperwork. He was great to work with, even though he was understandably busy with other customers’ paperwork. I appreciated his professionalism and effort, especially since I knew Barbra had set everything up for me.

After the sale, I was introduced to a technology specialist who walked me and my wife through customizing the car, including setting up separate profiles for each of us. It was such a fun and thoughtful touch!

HERE is the BEST part: I forgot to remove my parking deck sticker from my trade-in vehicle, but when I checked my new car the next day, I noticed the salesman had thoughtfully transferred the sticker for me. WOW! That level of attention to detail blew me away.

This dealership didn’t just sell me a car. They provided an exceptional experience. Highly recommend!

A Jax

I started my car-buying journey with Craig Giddens while he was at Lexus, but before I could finalize a deal, I had to leave the country for work. By the time I returned, the cars I wanted were gone—and so was Craig, now at Mercedes-Benz of Atlanta South.

Despite changing dealerships, Craig stayed loyal and helped me explore options. Halfway through my drive from Detroit to Atlanta, I learned the car I was coming to see had sold. Frustrated but hopeful, I called Craig. His calm response: “Don’t worry, brother. I got you.”

Within minutes, he FaceTimed me; showing cars row by row until we landed on a Certified Pre-Owned GLS 300. He promised to make the numbers work—and he delivered. The car was immaculate, and the deal fit perfectly within my budget.

Ken in Finance ensured the numbers were spot on. To Alvin for your assistance with correcting some line items. GM Chris Akins—you have a fine establishment with top-tier service.

If you’re out of state and wondering if the trip is worth it—trust me, Craig Giddens is the best in the business. I never thought I’d be driving a Mercedes—but now, I can’t imagine driving anything else. Definitely worth the drive!

Daman Singh

For the past four years, I’ve been working toward getting a new G-Wagon. For the last two years, I’ve been on the waitlist at Mercedes-Benz of Atlanta South, but I often felt overlooked and under-prioritized. Frustrated, I finally called the dealership to express my concerns about not moving up the list. That call changed everything.

Enter Craig Giddens, the newest addition to the salesforce at Mercedes-Benz of Atlanta South. What started as a complaint turned into a transformative experience. Craig listened attentively, returned my calls promptly, and followed up with professionalism and genuine care. Within just a few days, he moved me from being stuck on the list to securing the China Blue G63 of my dreams—a car I had been manifesting for years.

Craig didn’t just sell a car; he restored my faith in the Mercedes-Benz brand. His approach wasn’t sales-driven—it was people-driven. He treated my family and me with the utmost respect, creating a true VIP experience that had been missing from our prior interactions at the dealership. Despite being new to the team, Craig handled the entire process with ease, precision, and sincerity.

I can’t thank Craig Giddens and Chris Atkins enough for turning what felt like an impossible situation into a reality. We were ready to take our business elsewhere, but Craig’s dedication, follow-through, and personal touch changed everything. Now, every time I see that beautiful G-Wagon in my driveway, I’m reminded of how powerful real customer service can be when it comes from someone who genuinely cares.

Thank you, Craig, for being the leader and professional that you are. We’re excited to continue our relationship with Mercedes-Benz of Atlanta South. What started off rocky has now turned into something extraordinary—and we’re just getting started!

Alexis J.

I just got the scoop – Craig Giddens is officially heading to Mercedes-Benz of Atlanta South! Over the years, I’ve bought not one, not two, but three cars from Craig. Plus, I’ve sent countless friends and family his way – they all ended up driving off as happy new owners too! As someone in sales myself, I know what good service looks like, but Craig? He’s next-level.

The guy’s got transparency and guest centricity down to an art form, which is exactly why I keep coming back. Here’s a funny story: the first car I bought from him? Craig actually called me while I was sitting with a different salesperson! To this day, I have no clue how he even got my number, but hey – it was meant to be. I ended up walking away from a lower price with a competitor for the exact same car, and I’ve never looked back. I almost hesitate to call Craig a “salesperson” – what he does feels a little more like magic!

And here’s the best part – just as I’m back in the market, he’s starting fresh with Mercedes. I guess it’s time to put a Benz back on my radar! If you’re reading this, do yourself a favor: ask for Craig Giddens. And Craig, if you’re reading this – here’s to the new adventure, my friend!