Monterey County Assessor - Salinas, California

Brandon T.

The Monterey County TAX assessor and collector are Crooks and thieves!In 2020-2023 the office had MY ADDRESS WRONG! I was mailed bills but never received them, they were returned to sender every time, and my home address was wrong due to their error! This office is supposed to be in charge of property taxes and the address they sent the bills to doesn't even exist in the entire state of California! You would think the tax assessor and collector would know that considering it's a "property tax" and the address isn't even a phsycial address! 😡

Upon moving out of state and updating my address I was notified I owed 3 years back taxes with astronomical fees/penalties. Plus they put a LIEN on my sailboat because of an error on their end, NOT THE TAX Payer FAULT BY ANY WAY SHAPE OR FORM! Having absolutely no knowledge of these bills since they were all RETURN TO SENDER, I was forced to pay the fines and penalties or get more fines and penalties. So I went ahead a paid them. I have called numerous times for the refund I am due and just get passed around from person to person. I am due a FULL refund for this error on their end and shouldn't be put on tax payer! Fix this and I will change my 1* review. This is just NOT right! YOU ALL SHOULD BE ASHAMED OF YOURSELVES!

List of the people I talked to many times but never properly fixed this issue = Kristen Agloro, Jake Stroud, Kristina, Art, Connie, Nate, and the list goes on and on. Still no one will take responsibility for the error and simply make it right! I guess this is why everyone can't stand California anymore..

sbsik

I went in to pay my property taxes in person. A security guard placed a bracelet around my wrist, and that tells you how close they were. A second security guard proceeded to take my temperature, but, because I was too tall, they stood right next to me to tilt the device to a more efficacious angle to get a reading. These steps during a pandemic invaded my personal space and put me at risk. This is not to mention that these procedures are useless to prevent an asymptomatic person from entering the building. There have to be better uses for our tax dollars. How 'bout mask up and keep your distance!

Ariel H.

Each time I've gone to the county clerks office or recorder, everyone is very friendly, and super helpful, especially when I have any sort of question. My favorite part is that I'm usually in and out in less than 10 minutes! Exceptional customer service.

Patrick M.

Provides parcel maps for informational purposes.

Irma S.

Christina C.

Toni S.

Darren B.