Trussville Ace Hardware - Trussville, Alabama

Dan Lay

Ace Hardware is a great place to shop and find help with questions. The Associates are always friendly and helpful. I always enjoy visiting Ace Hardware.

Clinton Alexander

Ahh personalized assistance! Something one CAN'T get from the big box stores. Looked all over one of the big stores for a simple item today. Couldn't find it, or a knowledgeable store associate. Stopped into Ace here in Trussville for the first time and was directed right to what I needed!

sean estes

I ordered a part and their app said it was ready for me to pick up after driving 10 me to pick it up then for me that it did not arrive and they would call me when it did that was 3 weeks ago

John Adams

The employees were super helpful. As soon as I walked in, I was asked if I needed anything and got walked to the item/items I needed.

N

Like many stores nowadays, this one shows things online as In Stock, Pick Up Today. But when you drive all the way to the store, they don't have it in stock at all. Tried to call before leaving, but there was no answer. Then the young salesman tried to give me a bunch of made up reasons why the twice as expensive in-stock alternative was better, and the one I wanted would just break soon.

Brent Parkman

Always a greeting and a smile when you enter. The willingness to help and go the extra mile is engrained at this location. My most recent experience involved ordering a grill and setting it as a next day delivery; instead I get a call within the hour of placing the order and informing me I can have it same day. 5* all around.

Rick Guilbeau

I love this Ace Hardware. It is such a pleasure dealing with the employees are there after my many experiences at the local Lowe’s and Home Depot. In both of those big box stores, I spend much too much time wandering around, trying to find the products I need. If I find an employee willing to help me, and that’s not easy, I’m usually just directed to an aisle where I spend more time looking through two long lines of shelves, only sometimes find that I was missed directed.

At Ace it is a totally different experience. Every time I have entered the store there has been an employee right there at the entrance asking me what products I’m looking for today. Once I’ve provided that information, they take me directly to the correct location and remain there to help me determine which of the selection of that product to buy.

It may cost for at Ace Hardware then it would at the Lowe’s or Home Depot, I’ve never checked, but even as if it is more expensive, the service is well worth it . Employees at this location exemplify the slogan, “Ace is the place with the friendly hardware man“.

Richard K

I stopped in to pick up some solution for my pressure washer. I was impressed by the cleanliness and organization. Additionally, the employees there were very kind, courteous and helpful. It’s my first stop when the man-chore list starts to pile up. Highly recommended.