North Island Credit Union - El Cajon, California

Dirección: 301 Magnolia Ave, El Cajon, CA 92020.
Teléfono: 8003348788.
Página web: ccu.com
Especialidades: Cooperativa de ahorro y crédito.
Otros datos de interés: Pedidos desde el automóvil, Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Préstamos de efectivo por adelantado.
Opiniones: Esta empresa tiene 27 valoraciones según Google My Business.
Opinión media: 4.1/5.

📌 Ubicación de North Island Credit Union

North Island Credit Union 301 Magnolia Ave, El Cajon, CA 92020

⏰ Horario de North Island Credit Union

  • Lunes: 9 a.m.–5 p.m.
  • Martes: 9 a.m.–5 p.m.
  • Miércoles: 9 a.m.–5 p.m.
  • Jueves: 9 a.m.–5 p.m.
  • Viernes: 9 a.m.–6 p.m.
  • Sábado: 9 a.m.–2 p.m.
  • Domingo: Cerrado

North Island Credit Union: Una Opinión Detallada

North Island Credit Union es una cooperativa de ahorro y crédito que ofrece una amplia gama de servicios financieros a sus miembros. Con una dirección estratégica en 301 Magnolia Ave, El Cajon, CA 92020, esta institución financiera se esfuerza por proporcionar una experiencia de cliente excepcional.

Características y Especialidades

  • Cooperativa de ahorro y crédito: North Island Credit Union es una organización de propiedad compartida que fomenta la ahorro y el acceso al crédito entre sus miembros.
  • Préstamos de efectivo por adelantado
  • Pedidos desde el automóvil
  • Acceso y estacionamiento accesible para personas en silla de ruedas

Información Útil

Para obtener más información o contactar con North Island Credit Union, puede visitar su página web ccu.com o llamar al teléfono 8003348788. Según las valoraciones de Google My Business, esta empresa tiene una media de 4.1/5 estrellas basadas en 27 opiniones.

Los clientes destacan la excelente atención al cliente y la rapidez en resolver problemas, lo que ha llevado a algunos de ellos a mejorar su calificación de estrellas. Por ejemplo, un usuario que inicialmente calificó con 1 estrella, al recibir ayuda satisfactoria en sus últimas visitas, modificó su revisión a 4 estrellas. Esto demuestra la capacidad de North Island Credit Union para superar desafíos y mantener la satisfacción de sus clientes.

Opiniones de los Clientes

La mayoría de las opiniones son positivas, con clientes elogiando la eficiencia y la amabilidad del personal. Sin embargo, algunas críticas mencionan desafíos específicos, como problemas iniciales que finalmente se resolvieron de manera satisfactoria. Esta muestra la importancia de mantener una comunicación abierta y ser proactivos al resolver problemas.

Recomendación Final

Para aquellos que buscan una opción financiera confiable y centrada en el cliente, North Island Credit Union es una opción digna de consideración. Con su ubicación conveniente, amplia gama de servicios y una excelente relación calidad-precio, esta cooperativa de ahorro y crédito demuestra su compromiso con la satisfacción de sus miembros. Si deseas obtener más información, visita su página web o llama al número de teléfono proporcionado. No dudes en convertirte en parte de esta comunidad financiera y disfrutar de los beneficios que ofrece.

👍 Opiniones de North Island Credit Union

North Island Credit Union - El Cajon, California
Adam I.
4/5

Had an issue with them early this month but today and yesterday did a great job helping me out so my review is 4 instead of 1 Star.

Could go back to 5 Star in the future.

North Island Credit Union - El Cajon, California
Jeff M.
1/5

They cannot do basic banking on a Saturday. I needed to get an IRA set up and unfortunately they could not get an override and my drive from Ramona was wasted. I'm definitely getting another credit union. That's much more reliable

North Island Credit Union - El Cajon, California
49cheychey
1/5

The employee who got my account set up put in literally everything wrong. First was my email address. Which when I asked her four times if I should be getting any confirmation emails now that I’ve made an account, she brushed me off and outright ignored me. When asked to use my security code to log in to the app, she apparently spelled my last name wrong which was the security code. And again brushed it off and said “oh well it should work in about half an hour. Try a few more times and it should work.” I did, and ended up locked out of the account that wasn’t even up for an hour. Two weeks later, when my card had not arrived, found out she put my address in incorrectly so my card was sent to another house across town. The customer service rep this time had the nerve to ask “do you want to deactivate the card orrrrrr you think they’ll send you your card back?” Like they think some random stranger will know my correct address and send it back? On top of that they could not express my card so I could actually use it, because “they can’t rush a new card over the phone.” It’s been a month now, nothing in my account has been correct since opening it and I still don’t have my card. Which as soon as I get it I will be closing my account. To put icing on the cake, I was sent two survey emails to review my experiences with this company, and the link does not work, just reloads the page asking me to fill out the survey. Great job, not.

North Island Credit Union - El Cajon, California
Nima
5/5

I had a great experience with branch. There was an issue with a refund made to a closed account of mine.

After some back and forth with the merchant Jennifer the assistant branch manager was able to get me a refund. I’m grateful her help and felt my money was handled well.

North Island Credit Union - El Cajon, California
George S.
5/5

This is the best credit union in the world! The people there are genuinely concerned about every member. You’ll be very impressed by the professional, yet down to earth staff members eager to greet you with a smile. These guys are #1 in my book,. Do yourself a favor, go out and meet manager Kirk Gentry & assistant manager Monica Smith at the El Cajon branch. You’ll see what I mean.

Sincerely,

George & Josie
Members since 1967

North Island Credit Union - El Cajon, California
Bruce W.
5/5

Aurora Rico in the El Cajon branch provides outstanding customer service. Whenever I need assistance with my account she resolves the issue on the spot in a cheerful manner! Big thank you to Aurora for all the help!!

North Island Credit Union - El Cajon, California
Justin S.
2/5

This review has more to do with NICU as a whole, and not just this specific location. The credit union has been going downhill for years. Nothing they do wrong surprises me anymore. They closed the Santee branch, which was the most convenient branch for me, so now I'm forced to go to the El Cajon branch. However, for me, the most frustrating thing has been their disappearing app announcement. All last year (just about) we were teased with an advertisement on the NICU website that discussed a NICU app coming in early 2013. It's now April, the posting is gone, and there's been no word.

North Island Credit Union - El Cajon, California
Jill H.
5/5

Always helpful, always friendly, if line long they work to answer questions, help anyone with a simple need, and keep everyone happy.

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